Frequently Asked Questions

General Information


For any issue and enquiries, please contact our customer support representatives at:, call our customer support team at Australia: 1300 360 445 - International: +61 8 8154 1388 or fill out the form here to send us feedback. To assist us in processing your enquiry, please provide us with some information about yourself.

If your enquiry relates to our booking system, your questions may already be answered in our helpful FAQs.

Academic Dress

All graduates attending the ceremony are required to wear the appropriate academic attire - gown with a hood and mortar board or bonnet. As your graduation is a formal event, we recommend wearing business attire under your gown and comfortable shoes.

Academic dress can be hired from GFP Graduations. Students are encouraged to obtain their academic dress from GFP Graduations who are the Universities preferred supplier.

GFP Graduations

Academic Dress can be collected from The Adelaide Convention Centre

Pick up time:

  • 4:00pm - 6:00pm for evening ceremony

Other Graduation Services

GFP is also the supplier of bears, flowers, graduation pins and charms, all available for purchase on graduation days. See the GFP website for items available to pre order and collect on the day.

Parking & Public Transport

Parking is available at the venue's carparks

Three main taxi companies operate in the Adelaide metropolitan area and ranks are located on North Terrace and Morphett bridge, right on the doorstep of the Central and West Buildings.

The historic Adelaide Railway Station is located a 2 minute walk from the ACC , and the Tram stop is just in front of the Railway Station.

The free City Connector bus is an easy way of navigating around Adelaide, look out for bus 98c or 98A.

For more information regarding the venue, please refer to the venue's website here

Venue Info

The Adelaide Convention Centre - North Terrace, Adelaide SA 5000

Academic Dress

Gown Collection Times and Locations

Pick up location: Gown can be collected from The Adelaide Convention Centre.

Pick up time:

  • 4:00pm - 6:00pm for evening ceremony

Frequently asked questions about our academic dress

Do I have to wear Academic Dress to participate in my Graduation Ceremony?

Yes. You will be required to wear the prescribed academic dress for the Degree or Diploma in which you are graduating. This includes a gown, a mortar board, hood and/or stole in the appropriate colour.

I am receiving a Double Degree, how do I order my Academic Dress?

If you are receiving both Degrees in the one ceremony, then you only need to place one order. You will only need to wear the hood for the ceremony you are attending or the highest award you are receiving.
If you are receiving your Degrees in separate ceremonies, then you will need to place two orders, one for each ceremony.
Please ensure you check the University's website to confirm your requirements.

When do I hire my Academic Dress?

Academic Dress will be open for booking weeks before your ceremony

How do I work out my Gown Size?

When you place your order online you will have the option to select your size e.g. extra small, small, medium, large etc and we will also ask for your height, this will allow us to ensure you have the correct size.

Where and where can I collect my Academic Dress?

Academic Dress can be collected from The Adelaide Convention Centre

Pick up time:

  • 4:00pm - 6:00pm for evening ceremony

When do I return my Academic Dress?

Gowns must be returned after you have finalized your photographic and graduation services within 2 hours of the ceremony finishing. Failure to return your Academic Dress within this period will incur a late fee. Please refer to the Terms & Conditions below.

What if I don't have credit card - can I pay cash?

We highly recommend you use our secure online ordering system to ensure availability. Your receipt will be emailed to you. Please print and present this receipt at the Gowning counter to collect your academic dress. Alternatively, you can contact GFP to make a booking to pay on the day using cash and/or debit transactions.

Do I have to wear anything specific under my gown?

It is important to note the gown is open at the front; therefore what you are wearing underneath is visible. It is for this reason we recommend you wear business attire, and comfortable shoes. If the day is warm, you may want to remove your jacket as the gowns are quite heavy and it may be hot in the auditorium.

How much will my Academic Dress hire cost?

Academic Dress hire prices vary depending on your requirements - as a general rule:

  • Bachelor and above: $80
  • Cert IV and Diploma: $55
  • Cert I, II, III: $35

For full pricing please visit the products section of this website.

Terms and Conditions

Return of Academic Dress - Academic Dress is to be returned within 2 hours of conclusion of your ceremony. Failure to return Academic Dress on time will incur a charge equivalent to the balance of the purchase price of the regalia. Purchase price is three times hire price.
Cancellation of Order - If you need to cancel your order please contact Customer Service to arrange your refund. Generally refunds are not applicable if your cancellation occurs within 3 days of your ceremony.

How to wear your academic dress

Gown - The gown is worn over the top of your clothing like a jacket, undergraduate's arms go through the sleeve, Post graduate students arm's slide through an opening in the sleeve.

Faculty Hood - For all degrees the hood is then placed over the top of your gown and worn with the colour hanging down the back of the gown and the V at the front of your neck. (For Graduates wearing a button shirt, there is a button hook to allow you to hook the hood on to stop it from moving about)

Mortarboard - The Mortarboard is worn with shallow part to the front of your head and the deep part at the back of the head, with the tassel placed on the left hand side of the head.

It is important to remember that the clothing you wear to your graduation ceremony will be visible as you walk across the stage. Neat, casual attire is most appropriate, with a shirt and tie recommended for male graduates. It is best to avoid jeans and sneakers. Please also note that a mortarboard must be worn as part of academic dress, which should be kept in mind when planning your hair style.

Academic Dress Sizes

Other Services

Photography and Merchandise

GFP has been contracted to provide a complete record of each ceremony, as well as a portrait photographic service for graduates.

GFP is the official supplier of graduation memorabilia such as bears, flowers, graduation rings, pins and charms, all available for purchase on graduation day. Please visit the GFP website for further details.

Stage presentation photographs will also be available immediately following your ceremony to purchase and take home on the day

Save time and money by pre-ordering your graduation photograph packages through the Graduation Portal.

Contact us

For any issue, please contact our Customer Support Representatives at:



Australia: 1300 360 445
International: +61 8 8154 1388